Mission Statement
We believe every franchisee deserves a fair, transparent, and respectful relationship with their franchisor — and a collective voice strong enough to be heard.
Our Core Pillars
Transparency
We gather, analyze, and share accurate information to help Members make informed decisions about their businesses and their future.
Advocacy
We represent your interests before the Franchisor, government bodies, suppliers, and vendors — so no franchisee stands alone.
Community
We foster open communication between Members, building the trust and solidarity that makes our collective voice stronger.
Your Independent Voice in the Franchise Relationship
The Canadian Pharmacy Franchise Owners' Association (CPFOA) is a not-for-profit organization incorporated in Ontario, representing franchisees who own and operate Medicine Shoppe locations across Canada.
We are independent of the Franchisor. We are accountable to our Members. And we exist for one reason: to ensure that the interests of pharmacy franchise owners are protected, promoted, and heard at every table that matters.